# Resolve billing reviews

> PositiveForm guide · Billing · BILL-006
> Canonical page: https://positiveform.com/guides/billing/resolve-billing-review/
> This Markdown: https://positiveform.com/guides/billing/resolve-billing-review.md

**Summary:** Add context, resolve, dismiss, or route a billing review to an owner. The review records the decision and leaves a visible audit trail.  
**Who can do this:** Organization owners, Managers  
**Required access:** `billing.manage`  
**Where in PositiveForm:** `/billing/reviews/:id`  
**Status:** Draft: not yet verified against a deployed PositiveForm build. Labels may differ.

> Draft: demo has no open billing review item. Route /billing/reviews/:id needs a real id from studio billing queues. Do not publish without a headed run against a synthetic review/approval on demo.

## Who this is for

Staff, managers, and owners resolving billing reviews or approvals.

## Before you begin

- An item must exist in the corresponding billing queue.

## Steps

1. Open **Billing**.
2. Open the review or approval item.
3. Take the decision action shown and confirm the outcome.

## Expected outcome

The item leaves the queue in the decided state.

## Recovery

If the item is missing, return to billing operations and refresh filters.

## Related guides

- BILL-004
- BILL-007

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