# Add a member to a program roster

> PositiveForm guide · Program enrollment · ENR-001
> Canonical page: https://positiveform.com/guides/enrollment/add-program-roster-member/
> This Markdown: https://positiveform.com/guides/enrollment/add-program-roster-member.md

**Summary:** Add an existing member to an active program roster. The member appears once on the program roster with the selected status.  
**Who can do this:** Organization owners, Managers, Staff  
**Required access:** `members.change`  
**Where in PositiveForm:** `/programs/:slug/members`  
**Status:** Verified on 2026-07-29 against PositiveForm build `40f78fa`.

## Who this is for

This guide is for **desk staff, managers, and owners** putting somebody into a
class.

Two things the page tells you that are worth taking at face value:

- **Members can be planned into inactive programs.** You can build next term's
  roster before the program opens.
- **No capacity rule blocks this roster.** PositiveForm will not stop you at a
  number. If a class is full, the waitlist is how you say so.

Enrolling somebody does **not** charge them. Money is a household subscription;
see [Manage member lifecycle and subscriptions](https://positiveform.com/guides/members/member-lifecycle-subscriptions/).

You need the `members.change` permission.

## Before you begin

- The person needs a member record; see [Create a member](https://positiveform.com/guides/members/create-member/).
- Decide whether they are joining the roster now or waiting for a spot.

## Steps

1. Open the program and click the **Members** tab. It reads **Current program
   enrollment and roster status**.
2. Search for the person. The page is explicit that **nobody is selected until
   you pick them**, so a name in the box on its own does nothing.
3. Pick them from the results.
4. Choose the status they join with: on the roster now, or on the waitlist.
5. If they already have a current program, choose **Add this program** or **Change programs**. Change programs asks which current program to stop.
6. Read **Before you confirm**. It answers whether this replaces another enrollment, adds to another, changes billing, or enrolls anyone else in the household.
7. Finish with **Review price & enroll** when billing should start, or **Enroll without billing instead** / **Enroll member** for roster-only.

You can also start this from the program **Overview** with **Enroll**, or from
**Action items** while the roster is empty.

## Expected outcome

PositiveForm confirms with **Member added**, or **Member waitlisted** if they
are waiting for a spot, and they appear **once** on the roster.

The roster table shows them with their **Status**, the date **Enrolled**, any
**Scheduled end**, and an **Actions** menu. The program header's active member
count updates to match.

Roster-only enroll does not charge. If you continue to price review, that is
the household subscription; the two stay separate until you confirm there.

To change their status later, or to work across programs, use the enrollment
queue; see [Manage the enrollment queue](https://positiveform.com/guides/enrollment/manage-enrollment-queue/).

## Screenshots

![The program Members tab, stating that members can be planned into inactive programs, that no capacity rule blocks the roster, and that nobody is selected until you pick them](https://positiveform.com/guides/media/ENR-001/20260729T043500Z/001-program-members.webp)

## Recovery

If nothing happens when you click **Add member**, you have typed a name but not
picked anybody. The page warns about exactly this: a search is not a selection.

If the person is not in the results, they have no member record at this location
yet; see [Create a member](https://positiveform.com/guides/members/create-member/).

If somebody is on the roster twice, they were added under two enrollments rather
than one changing status. Take one off in
[Manage the enrollment queue](https://positiveform.com/guides/enrollment/manage-enrollment-queue/) rather than leaving both.

If you added them to the wrong program, change their status to withdrawn on the
wrong one and add them to the right one. Withdrawing records that they left,
which is more honest than deleting the trace.

If a family says they were charged for a class they are not in, or not charged
for one they are, that is the household subscription rather than this roster; see
[Manage member lifecycle and subscriptions](https://positiveform.com/guides/members/member-lifecycle-subscriptions/).

## Related guides

- [Manage the enrollment queue](https://positiveform.com/guides/enrollment/manage-enrollment-queue/) — change roster status, across every
  program at once.
- [Manage member lifecycle and subscriptions](https://positiveform.com/guides/members/member-lifecycle-subscriptions/) — the billing side,
  which this does not touch.

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Source: PositiveForm customer guides, https://positiveform.com/guides/. 
Every guide as one file for AI assistants: https://positiveform.com/llms-full.txt. 
Guide index: https://positiveform.com/llms.txt.