# Create a location

> PositiveForm guide · Locations · LOC-001
> Canonical page: https://positiveform.com/guides/locations/create-location/
> This Markdown: https://positiveform.com/guides/locations/create-location.md

**Summary:** Create a studio location and make it available to operations. The new location opens in settings with its profile ready for completion.  
**Who can do this:** Organization owners, Managers  
**Required access:** `locations.manage`  
**Where in PositiveForm:** `/locations/new`  
**Status:** Verified on 2026-07-28 against PositiveForm build `9096f81`.

## Who this is for

This guide is for an **organization owner** or a **manager**: the people who
open a new studio address and need it available to schedules, check-in, and
billing.

You need the `locations.manage` permission. If **Add location** is not on your
Locations page, your role does not carry it. Ask an organization owner rather
than working around it; the server enforces this permission whether or not the
button is visible.

## Before you begin

- Have the street address, city, state, postal code, phone number, and contact
  email for the new site. PositiveForm asks for all of them before it will save.
- Know which time zone the site runs on. Class schedules at this location use
  it, so a wrong choice moves every class.
- Work in the organization the location belongs to. The name in the top-left
  corner is the organization you are adding to.

## Steps

1. Click **Settings** in the left navigation, then click **Locations**.
2. Click **Add location** in the top right. The page changes to a focused setup
   screen titled **Add a location** showing **Step 1 of 2**.
3. Type the name families and staff will recognize into **Location name**, for
   example `Downtown`. **Continue** stays disabled until the name has content.
4. Click **Continue**. **Location details** opens as **Step 2 of 2**.
5. Fill in **Street address**, **City**, **State**, and **Postal code**. Use
   **Address line 2** for a suite, unit, or floor, or leave it empty.
6. Check **Time zone**. It starts on your organization's time zone; change it
   only when this site actually runs on a different one.
7. Fill in **Phone number** and **Contact email**. These are the details
   families see for this site, not your personal contact details.
8. Click **Add location**. It stays disabled until every field above except
   **Address line 2** is filled and the contact email contains an `@`.

Your answers are saved on this device as you type, so you can close the page
part-way through and pick the same draft back up. **Cancel setup** discards that
draft on purpose.

## Expected outcome

PositiveForm confirms with **Location added** and returns you to
**Settings › Locations**, where the new site is listed with its address.

The location is immediately real: it appears in the location picker at the top
of the console, in location filters on records pages, and as a choice when you
schedule programs or check members in.

Because you filled in the address, phone, and contact email during setup, the
new location is listed with its address and no setup reminder. A location still
missing any of those three is listed with a counter such as **0/3 set up**
instead. Continue in [Maintain or retire a location](https://positiveform.com/guides/locations/maintain-location/) to add hours of operation
and staff.

## Screenshots

![Step 2 of 2, Location details, with the address, time zone, phone, and contact email fields](https://positiveform.com/guides/media/LOC-001/20260728T235500Z/003-add-location-details.webp)

![Settings, Locations after the wizard, with the new location listed by its address](https://positiveform.com/guides/media/LOC-001/20260728T235500Z/004-location-added.webp)

## Recovery

If **Add location** stays greyed out, one required field is still empty or the
contact email has no `@`. Check **Street address**, **City**, **State**,
**Postal code**, **Phone number**, and **Contact email**. **Address line 2** is
the only optional field.

If saving fails, PositiveForm shows **Could not add location** with the reason
from the server, and nothing is created. Correct what the message names and
click **Add location** again. Do not start over from **Settings › Locations**;
your answers are still on the step.

To stop without creating anything, click **Cancel setup** in the top left. That
clears the saved draft and returns you to **Settings › Locations**.

If the location was created but the details are wrong, do not add a second one.
Open it from **Settings › Locations** and correct it there, as described in
[Maintain or retire a location](https://positiveform.com/guides/locations/maintain-location/).

## Related guides

- [Maintain or retire a location](https://positiveform.com/guides/locations/maintain-location/) — finish this location's profile, set its
  hours, assign staff, or retire it later.
- [Switch operating locations](https://positiveform.com/guides/workspace/switch-location/) — switch the console to the new
  location so you see its members, check-ins, and billing.

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Source: PositiveForm customer guides, https://positiveform.com/guides/. 
Every guide as one file for AI assistants: https://positiveform.com/llms-full.txt. 
Guide index: https://positiveform.com/llms.txt.