# Browse and filter people

> PositiveForm guide · Members · MEM-003
> Canonical page: https://positiveform.com/guides/members/browse-people/
> This Markdown: https://positiveform.com/guides/members/browse-people.md

**Summary:** Search, filter, and page through members, non-members, and staff. The directory exposes reachable, URL-backed result sets without leaking protected contact…  
**Who can do this:** Organization owners, Managers, Staff  
**Required access:** `organization.membership`  
**Where in PositiveForm:** `/members`  
**Status:** Verified on 2026-07-29 against PositiveForm build `9096f81`.

## Who this is for

This guide is for **any staff member** who needs to find the right person: at
the desk, before a class, or while answering a parent's question.

Everyone with a staff login can open this page. What contact details you can see
depends on your access.

## Before you begin

- Check which location you are working in. The picker at the top of the console
  decides which people this page lists.
- Know whether you want a member or a household adult. Members are here; parents
  and guardians who do not train are in
  [Review parents and guardians](https://positiveform.com/guides/people/parents-guardians-directory/).

## Steps

1. Click **Members** in the left navigation. The count under the heading tells
   you how many people are listed, for example **3 members**.
2. Choose who to include with the tabs across the top:
   - **Members** lists current members, which is where the page opens.
   - **Inactive** lists people who are no longer active.
   - **Everyone** lists both.
3. Type into **Search name, household, contact, ID, or staff** to find somebody
   directly. It matches more than the name, so a household name or a member ID
   works when a spelling does not.
4. Narrow further with the two filters beside it:
   - **All agreements** limits the list by agreement state, so you can find
     everyone whose paperwork is outstanding.
   - **All progressions** limits it to one progression, so you can work through
     a single belt system.
5. Read the columns: **Name** with the person's location beneath it,
   **Household**, **Member ID**, **Progression**, **Status**, **Agreements**,
   and **Last change**. Click **Name**, **Member ID**, or **Last change** to
   sort by it; **Last change** is the quickest way to see who was touched most
   recently.
6. Use **Check in** in the **Action** column to record attendance without
   leaving the list; see [Check in from a member workspace](https://positiveform.com/guides/attendance/member-check-in/).
7. Click a person's name to open their member workspace.
8. Move through long lists with **Previous** and **Next**. The page counter
   between them shows where you are, for example **Page 1 of 1**.

## Expected outcome

The list shows the people at your current location who match the tab and filters
you chose, with the count above and below it agreeing.

Your choices are held in the page address, so the list you are looking at can be
returned to or handed to a colleague, and going back does not lose them.

Contact details are shown only where your access allows. A person you cannot see
details for still appears; the details do not.

## Screenshots

![The Members directory, with the Members, Inactive, and Everyone tabs, the search box, both filters, and the sortable columns](https://positiveform.com/guides/media/MEM-003/20260729T021000Z/001-members-directory.webp)

![The Inactive tab with nobody in it, reading No members here yet. and 0 people](https://positiveform.com/guides/media/MEM-003/20260729T021000Z/002-inactive-tab.webp)

## Recovery

If somebody is missing, work through this in order:

1. Check the location picker at the top. The list is scoped to one location.
2. Check the tab. Someone who has left is under **Inactive**, not **Members**.
   An empty **Inactive** tab reads **No members here yet.** with **0 people**.
3. Clear the search box. A search left from earlier narrows everything below it.
4. Check the two filters. An agreement or progression filter left set from
   earlier is the usual reason a familiar name disappears.
5. Check they are a member at all. A parent or guardian who does not train is in
   [Review parents and guardians](https://positiveform.com/guides/people/parents-guardians-directory/).

If you know part of a name but not where the person sits, use global search
instead; see [Find operational records](https://positiveform.com/guides/navigation/global-search/).

If no contact details appear for anyone, your role does not carry the
contact-information permission. Ask an organization owner.

## Related guides

- [Create a member](https://positiveform.com/guides/members/create-member/) — add somebody who is genuinely not here yet.
- [Review parents and guardians](https://positiveform.com/guides/people/parents-guardians-directory/) — find a parent or
  guardian rather than a member.
- [Find operational records](https://positiveform.com/guides/navigation/global-search/) — search across records when you
  do not know where to look.

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Source: PositiveForm customer guides, https://positiveform.com/guides/. 
Every guide as one file for AI assistants: https://positiveform.com/llms-full.txt. 
Guide index: https://positiveform.com/llms.txt.