# Create a studio organization

> PositiveForm guide · Getting started · ONB-001
> Canonical page: https://positiveform.com/guides/onboarding/create-organization/
> This Markdown: https://positiveform.com/guides/onboarding/create-organization.md

**Summary:** Create a studio organization and enter its console. The organization is created and the owner reaches organization-scoped setup.  
**Who can do this:** Studio owners, Organization owners  
**Required access:** `clerk.authentication`  
**Where in PositiveForm:** `/organizations/new`  
**Status:** Verified on 2026-07-28 against PositiveForm build `9096f81`.

## Who this is for

This guide is for a **studio owner** setting PositiveForm up for their business
for the first time. Finishing it makes you the **organization owner**.

You need a PositiveForm account, which you create by signing up. You do not need
an invitation; you are the first person here.

If you are joining a studio that already uses PositiveForm, this is the wrong
guide. Ask them to invite you, then sign in.

## Before you begin

- Sign up and sign in. A signed-in account that belongs to no studio sees
  **You're not part of a studio yet**, with **Setting up a new studio instead?**
  underneath.
- Decide the business name. This is the organization, the whole business, not
  one address.
- Have the street address, city, state, postal code, phone number, and contact
  email for your first location, and know its time zone.
- Have a payment method ready. Setup finishes in Stripe Checkout, and the
  organization is not usable until that payment completes.

## Steps

1. Sign in. On **You're not part of a studio yet**, click **Setting up a new
   studio instead?**. The focused setup screen **Create an organization** opens
   at **Step 1 of 3**.
2. Type your business name into **Organization name**, for example
   `Elite Martial Arts`. **Continue** stays disabled until it has content.
3. Click **Continue**. **Main location** opens as **Step 2 of 3**. This is your
   first studio address; you can add more later.
4. Fill in **Street address**, **City**, **State**, and **Postal code**. Use
   **Address line 2** for a suite, unit, or floor, or leave it empty.
5. Check **Time zone**. PositiveForm guesses from your device, so confirm it is
   the studio's time zone and not yours.
6. Fill in **Phone number** and **Contact email**. These are the studio's
   details that families see.
7. Click **Continue**. **Billing plan** opens as **Step 3 of 3**, showing the
   plan name, the monthly price, and the money-back guarantee period. There is
   one flat plan for the whole organization.
8. Click **Continue to Stripe**. PositiveForm creates the organization and hands
   you to Stripe Checkout.
9. Pay in Stripe. Stripe returns you to PositiveForm, which confirms the payment
   and opens the migration offer described in
   [Record migration and service needs](https://positiveform.com/guides/onboarding/migration-service-needs/).

Your answers are saved on this device as you go, so you can close the page
part-way through and come back to the same draft. **Cancel setup** discards it
on purpose.

## Expected outcome

The organization exists, you are its owner, and the address you entered is its
first location. PositiveForm switches you into the new organization, so its name
is in the top-left corner and the left navigation is available.

After Stripe confirms the payment, PositiveForm takes you to **Bring your data
with you**, the migration offer. Continue from there in
[Record migration and service needs](https://positiveform.com/guides/onboarding/migration-service-needs/), then finish setting the studio up.

## Screenshots

![Step 2 of 3, Main location, with the address, time zone, phone, and contact email fields](https://positiveform.com/guides/media/ONB-001/20260729T005500Z/002-main-location.webp)

![Step 3 of 3, Billing plan, showing the single flat plan, its monthly price, the guarantee period, and Continue to Stripe](https://positiveform.com/guides/media/ONB-001/20260729T005500Z/003-billing-plan.webp)

## Recovery

If **Continue** stays greyed out on **Main location**, a required field is still
empty or the contact email has no `@`. **Address line 2** is the only optional
field.

If **Billing plan** reads **The PositiveForm plan is unavailable. Please try
again.**, the plan could not be loaded and setup cannot continue. Wait a moment
and reload the page; your answers are saved.

If you cancel in Stripe, PositiveForm tells you **Checkout canceled. Your
organization setup is saved.** and returns you to this wizard. Click **Continue
to Stripe** again when you are ready.

If handing off to Stripe fails, PositiveForm shows **Could not continue to
Stripe Checkout.** Nothing was charged. Try again; if the organization was
already created on the first attempt, PositiveForm reuses it rather than making
a second one.

If Stripe took the payment but PositiveForm could not confirm it, you see
**Could not confirm checkout. Please try again.** Do not pay a second time.
Reload the page, and contact PositiveForm support if the migration offer still
does not appear.

To stop without creating anything, click **Cancel setup** in the top left.

## Related guides

- [Build a studio workspace before creating an account](https://positiveform.com/guides/onboarding/draft-studio-setup/) — try the product and build a studio
  workspace first, without creating an account.
- [Record migration and service needs](https://positiveform.com/guides/onboarding/migration-service-needs/) — the migration offer and service
  questions that come straight after checkout.
- [Create a location](https://positiveform.com/guides/locations/create-location/) — add your second and later
  locations once the organization exists.

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Source: PositiveForm customer guides, https://positiveform.com/guides/. 
Every guide as one file for AI assistants: https://positiveform.com/llms-full.txt. 
Guide index: https://positiveform.com/llms.txt.
