# Maintain organization details and branding > PositiveForm guide · Organization settings · ORG-001 > Canonical page: https://positiveform.com/guides/organization/organization-details-branding/ > This Markdown: https://positiveform.com/guides/organization/organization-details-branding.md **Summary:** Update business details, icon, and banner. Organization details and safe image assets update across the branded console. **Who can do this:** Studio owners, Organization owners **Required access:** `organization.owner` **Where in PositiveForm:** `/settings/organization` **Status:** Verified on 2026-07-29 against PositiveForm build `9096f81`. ## Who this is for This guide is for the **organization owner**: the person responsible for the business as a whole, not for one site. Only an organization owner can open this page. Everyone else sees **Only an organization owner can view or change these details**, and the server refuses the change even if the page is reached another way. These are business-wide details. A single site's address and opening hours are not here; they live on that location's page under **Settings › Locations**. ## Before you begin - Have your business phone, contact email, website, and EIN or Tax ID to hand. All of them are optional, but a blank one is a blank one; PositiveForm does not fill them in for you. - For images, have an icon and a banner ready as JPEG, PNG, or WebP, each up to 10 MB. You crop them in PositiveForm, so an oversized image is fine. - Know that this page does not touch Stripe. Renaming your organization here changes the name in PositiveForm only. ## Steps ### Open the page 1. Click **Settings** in the left navigation, then click **Organization**. The page opens as **Organization details**. ### Change the business name 2. Edit **Organization name** in the **Identity** card. This is the name staff and families see across the console. ### Set the icon and banner 3. In **Organization images**, click **Choose icon** (or **Replace icon** if one is already set) and pick an image file. A **Crop organization icon** window opens. 4. Drag the image to position it and use **Zoom** until it sits the way you want, then click the save button in that window. The icon is square. 5. Choose **Rounded** or **Square** under **Icon shape**. The change applies as soon as you click, without saving the rest of the page. 6. Click **Choose banner** and repeat for the wide studio image. The banner is cropped to a 3:1 shape. 7. To take an image back off, click **Remove** next to it and confirm. ### Set the time zone, contact details, and legal identity 8. Under **Scheduling time zone**, pick your **Organization time zone**. Program schedules use it unless a location overrides it on its own page. 9. Fill in **Phone**, **Contact email**, and **Website** in the **Contact** card. 10. Fill in **EIN / Tax ID** in the **Legal** card. One EIN covers the whole organization; every location operates under it. 11. Click **Save changes**. It stays disabled until you have actually changed something. ## Expected outcome PositiveForm confirms with **Organization updated**, and **Save changes** goes back to being disabled because there is nothing left unsaved. Reload the page and the new values are still there. The name and icon change everywhere the console shows your organization, including the top-left corner. Images confirm separately as **Organization icon updated** or **Organization banner updated** as soon as the crop is uploaded, so they do not wait on **Save changes**. Nothing here reaches Stripe. Your Stripe account name, customers, and payment history are unchanged. ## Screenshots ![Organization details, showing Identity, Organization images, Scheduling time zone, Contact, Legal, and the Danger zone](https://positiveform.com/guides/media/ORG-001/20260729T014000Z/001-organization-details.webp) ![The Organization updated confirmation, with the saved Website value on the page behind it](https://positiveform.com/guides/media/ORG-001/20260729T014000Z/002-organization-updated.webp) ## Recovery If you clear the name and save, PositiveForm refuses with **The organization needs a name.** Type a name and save again. If **Contact email** or **Website** is malformed, the field itself is marked with what is wrong. Fix the marked field, then click **Save changes**. Leaving either one empty is allowed; only a filled-in malformed value is refused. If saving fails for another reason, PositiveForm shows **Couldn't save. Check the fields and try again.** and keeps your typing on screen. If an image will not upload, the crop window shows the reason, for example that the file is the wrong format or over 10 MB. Close the window with **Cancel**, prepare a smaller JPEG, PNG, or WebP, and choose it again. The previous image stays in place until a new one uploads successfully. If someone else changes the organization while you have edits open, PositiveForm tells you on the page rather than overwriting one of you silently. If you try to navigate away with unsaved edits, it asks before discarding them. ## Related guides - [Navigate studio settings](https://positiveform.com/guides/settings/settings-home/) — the settings home page these business-wide details sit under. - [Delete an organization](https://positiveform.com/guides/organization/delete-organization/) — close the organization down entirely, which is the one action on this page that cannot be undone. --- Source: PositiveForm customer guides, https://positiveform.com/guides/. Every guide as one file for AI assistants: https://positiveform.com/llms-full.txt. Guide index: https://positiveform.com/llms.txt.