Sign in to the staff console

Who this is for

Staff, managers, and studio owners who already have a PositiveForm account and need to enter their organization-scoped console.

Required access: an active Clerk account connected to a staff record.

Before you begin

• Confirm that your account belongs to an active staff record.
• Ask a studio owner which organization you should see after sign-in if your account can access more than one.

Steps

1. Open /sign-in.
2. Select Continue with Google, or enter your account email address and select Continue.
3. Complete Clerk's remaining sign-in prompts. Keep passwords and verification codes private.
4. Confirm that PositiveForm opens the selected organization's console. A new account without organization access may instead see the organization setup or access screen.

Expected outcome

The signed-in user reaches the correct organization-scoped console, or sees a clear organization setup/access state when no organization is available.

Screenshots

Recovery

• If Clerk says the account cannot be found, confirm the email address or ask a studio owner to invite the account.
• If the wrong organization opens, use the organization switcher before doing any work.
• If sign-in loops or returns an error, reload once and try again. Preserve the visible error and contact PositiveForm support if the problem continues.

Related guides

• AUTH-002 — Create a staff account when one does not exist.
• ONB-001 — Create an organization when the account has no organization access.