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PositiveForm

Connect and verify Resend

Connect Resend and verify sending, receiving, and delivery webhooks. PositiveForm verifies each customer-managed channel and stores no secret in guide or run…

Status
Draft, not yet re-verified
Who can do this
Studio owners, Organization owners
Required access
integrations.manage
Where in PositiveForm
/settings/integrations/resend
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Who this is for

This guide is for organization owners managing Resend email connection and verification.

Before you begin

  • Owner access is required.
  • Create API keys in Resend using Where to create a key if you do not have one yet. Never put the key in a support material.
  • To apply a branded layout to one-off lead and member messages, create and publish that template in Resend first. It must contain the MESSAGE variable. Any other variables must either be one of RECIPIENT_NAME, CONTACT_NAME, STUDIO_NAME, or STAFF_NAME, or have a fallback in Resend.

Steps

  1. Open Settings › Integrations › Resend (/settings/integrations/resend). The heading is Resend.
  2. For connection: paste a key only into the live API key field in the PositiveForm console (not into notes), then click Verify API key.
  3. Confirm verification success on the page for sending/receiving channels as shown.
  4. Open One-off email layout. Choose a published template under Default one-off message, then click Save one-off template. Choose No template · send plain text to clear the layout without disabling one-off email.
  5. For marketing automation (when that section is present on the same page), change status only after reading the acknowledgement text, then save.
  6. Return via Integrations when finished.

Expected outcome

PositiveForm verifies each customer-managed channel, uses the selected published layout for one-off previews, and stores no secret in guide or run evidence. No secret is stored in support material.

Screenshots

Resend integration page
Resend integration page

Recovery

If verification fails, regenerate the key in Resend and verify again. If the one-off layout is missing or incompatible, publish it with MESSAGE in Resend, then reselect it and preview the message again. If marketing will not activate, complete any required connection steps first.

  • COMMS-001
  • INT-003