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Create a studio organization

Create a studio organization and enter its console. The organization is created and the owner reaches organization-scoped setup.

Status
Verified 2026-07-28 on build 9096f81
Who can do this
Studio owners, Organization owners
Required access
clerk.authentication
Where in PositiveForm
/organizations/new
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Who this is for

This guide is for a studio owner setting PositiveForm up for their business for the first time. Finishing it makes you the organization owner.

You need a PositiveForm account, which you create by signing up. You do not need an invitation; you are the first person here.

If you are joining a studio that already uses PositiveForm, this is the wrong guide. Ask them to invite you, then sign in.

Before you begin

  • Sign up and sign in. A signed-in account that belongs to no studio sees You're not part of a studio yet, with Setting up a new studio instead? underneath.
  • Decide the business name. This is the organization, the whole business, not one address.
  • Have the street address, city, state, postal code, phone number, and contact email for your first location, and know its time zone.
  • Have a payment method ready. Setup finishes in Stripe Checkout, and the organization is not usable until that payment completes.

Steps

  1. Sign in. On You're not part of a studio yet, click Setting up a new studio instead?. The focused setup screen Create an organization opens at Step 1 of 3.
  2. Type your business name into Organization name, for example Elite Martial Arts. Continue stays disabled until it has content.
  3. Click Continue. Main location opens as Step 2 of 3. This is your first studio address; you can add more later.
  4. Fill in Street address, City, State, and Postal code. Use Address line 2 for a suite, unit, or floor, or leave it empty.
  5. Check Time zone. PositiveForm guesses from your device, so confirm it is the studio's time zone and not yours.
  6. Fill in Phone number and Contact email. These are the studio's details that families see.
  7. Click Continue. Billing plan opens as Step 3 of 3, showing the plan name, the monthly price, and the money-back guarantee period. There is one flat plan for the whole organization.
  8. Click Continue to Stripe. PositiveForm creates the organization and hands you to Stripe Checkout.
  9. Pay in Stripe. Stripe returns you to PositiveForm, which confirms the payment and opens the migration offer described in Record migration and service needs.

Your answers are saved on this device as you go, so you can close the page part-way through and come back to the same draft. Cancel setup discards it on purpose.

Expected outcome

The organization exists, you are its owner, and the address you entered is its first location. PositiveForm switches you into the new organization, so its name is in the top-left corner and the left navigation is available.

After Stripe confirms the payment, PositiveForm takes you to Bring your data with you, the migration offer. Continue from there in Record migration and service needs, then finish setting the studio up.

Screenshots

Step 2 of 3, Main location, with the address, time zone, phone, and contact email fields
Step 2 of 3, Main location, with the address, time zone, phone, and contact email fields
Step 3 of 3, Billing plan, showing the single flat plan, its monthly price, the guarantee period, and Continue to Stripe
Step 3 of 3, Billing plan, showing the single flat plan, its monthly price, the guarantee period, and Continue to Stripe

Recovery

If Continue stays greyed out on Main location, a required field is still empty or the contact email has no @. Address line 2 is the only optional field.

If Billing plan reads The PositiveForm plan is unavailable. Please try again., the plan could not be loaded and setup cannot continue. Wait a moment and reload the page; your answers are saved.

If you cancel in Stripe, PositiveForm tells you Checkout canceled. Your organization setup is saved. and returns you to this wizard. Click Continue to Stripe again when you are ready.

If handing off to Stripe fails, PositiveForm shows Could not continue to Stripe Checkout. Nothing was charged. Try again; if the organization was already created on the first attempt, PositiveForm reuses it rather than making a second one.

If Stripe took the payment but PositiveForm could not confirm it, you see Could not confirm checkout. Please try again. Do not pay a second time. Reload the page, and contact PositiveForm support if the migration offer still does not appear.

To stop without creating anything, click Cancel setup in the top left.