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Create a household billing profile

Create a billing profile for an eligible household adult. A default billing profile is created for the selected adult without creating a payment instrument.

Status
Verified 2026-07-29 on build beb3f3c
Who can do this
Organization owners, Managers, Staff
Required access
billing.manage
Where in PositiveForm
/households/:householdId/billing
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Who this is for

This guide is for staff, managers, and owners attaching billing to a household so subscriptions and charges have a place to land.

You need billing/members change access for the selected location.

Before you begin

  • Open the household that will pay.

Steps

  1. Open Households and select the family.
  2. Open the Household billing tab.
  3. If no profile exists, start Create billing profile (or the equivalent empty-state action).
  4. Enter the payer details the form requires and save.
  5. Confirm the household billing workspace shows the new profile instead of the empty state.

Expected outcome

The household has a billing profile ready for subscriptions and charges.

Screenshots

Household billing profile workspace
Household billing profile workspace

Recovery

If save fails, read the on-page error and correct required fields. Do not create a second profile for the same household without checking the first.

  • BILL-002
  • BILL-003