Resolve billing reviews
Add context, resolve, dismiss, or route a billing review to an owner. The review records the decision and leaves a visible audit trail.
- Status
- Draft, not yet re-verified
- Who can do this
- Organization owners, Managers
- Required access
billing.manage- Where in PositiveForm
/billing/reviews/:id
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Who this is for
Staff, managers, and owners resolving billing reviews or approvals.
Before you begin
- An item must exist in the corresponding billing queue.
Steps
- Open Billing.
- Open the review or approval item.
- Take the decision action shown and confirm the outcome.
Expected outcome
The item leaves the queue in the decided state.
Recovery
If the item is missing, return to billing operations and refresh filters.
Related guides
- BILL-004
- BILL-007